Why Work With Us

We are not a software company!! We instruct the developers what to put on the screen, not how to put it there. Our focus remains on the “end user” experience, not bits and bytes.  

Unlike using “Off the shelf” software, we customise our solutions around your organisation, rather than expecting you to customise your organisation around our solution.  

We pride ourselves on developing trust relationships based on delivering what we say we can deliver, and not promising things we can’t. These trust relationships are necessary to successfully engage in long term partnering arrangements. We want to support your organisation as much or as little as you desire, otherwise how else can we ensure our solutions are meeting the needs of your business. 

We practise what we preach. Being in a unique position wherein major customers have totally outsourced the management of their induction processes to us, we use our solutions on a daily basis and are acutely aware of how our systems are used and abused by end users. This “coal face” exposure allows us to recognise and correct issues, or develop enhancements very quickly, rather than wait a year or two for the next product upgrade. 

Smart HR Solution’s background is a blend of:

Accountancy

Hence the desire to proactively seek efficiencies and value for money, or in other words, “the best bang for your buck”.

HR Consulting and Recruiting – we understand the complexities surrounding the role of the Human Resources, Safety and Training departments. 

Training

Many hours spent undertaking “Chalk and Talk” style training sessions have armed us with the necessary experience to look for better ways of delivering such training. We also know there is no “one” perfect way to perform all training. This also extends to the development of training material and assessment derived from the customer’s base documents. 

Systems Administration

The experience gained over many years of senior level systems administration, ensures we practise the protocols necessary to maintain the functionality and integrity of our solutions. 

Multi Media Development

We have the tools to make training content more engaging. 

Customer Service

Helping people to a high standard is the norm rather than the exception. 

Common Sense

Solutions must be practically and technically achievable.