case study

How Sweet it is!

Background

Mackay Sugar faced the same issue each year of tying up valuable resources to induct its 400 - 500 strong seasonal workforce for the “Crushing Season”, followed by the multitude of sub contractors for maintenance work throughout the remainder of the year. All this effort undertaken, plus a permanent workforce that still had to be catered for.

The Solution

Smart HR Solutions (SHS) developed, implemented, and now manage an online induction system to cater for all inductions required by Mackay Sugar. To add even more flexibility for the client, SHS facilitate these inductions at a location off site, 5 days per week. This flexibility allows all inductees ample opportunity to complete their inductions at a time suitable for them.

An added bonus was to include the induction as part of the compulsory pre employment process for seasonal workers, for example, must pass pre employment medical, must pass induction etc. This resulted in a considerable saving to Mackay Sugar with regards to wages, as this process was undertaken in the individuals own time.

The Result

Again, all content and assessment involved at this level of induction is delivered in an eLearning manner, providing consistent delivery, immediate assessment, and instant recording of completion information directly to the database. This database now becomes a valuable library of information from which to run mission critical reports from.

At its peak, SHS have been able to induct approximately 400 people in a two week window, at a time suitable for each individual. Trying to undertake this task manually would no doubt prove to be a logistical nightmare.

Positive feedback over the ongoing life of this project, suggests strongly that SHS has left a sweet taste in the mouths of many with regards to Mackay Sugar inductions.

Nicholas Flor
1st June 2008

For more information, visit www.smarthr.com.au

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